PRELIMINARY INFORMATION

ARTICLE 1 SELLER INFORMATION

ARTICLE 1.1 - SELLER

Title : Saja Grup Diş Ticaret Anonim Şirketi

Address : KAYABASHI MAH. AKZAMBAK SK. NO: 2 P BAŞAKŞEHİR/ İSTANBUL

Phone : 05362806222

Mail Address : [email protected]

ARTICLE 1.2 - BUYER

The person who is a member of the www.via-turkey.com shopping site as a customer. The address and contact information used while registering is taken as basis.

ARTICLE 2 FEATURES OF THE PRODUCT SUBJECT TO SALE

The basic features of the goods or services are available at www.via-turkey.com. The basic features of the product can be examined during the campaign.

The prices listed and advertised on the site are the selling price. Advertised prices and promises are valid until updated and changed. Prices announced for a period of time are valid until the end of the specified period.

It consists of the type, quantity, brand / model, color, quantity, sales price, payment method, information at the time of the end of the order of the Goods / Product / Service.

The shipping fee, which is the cost of product shipment, shall be paid by the BUYER and is non-refundable.

ARTICLE 3 GENERAL PROVISIONS

3.1) The BUYER declares that it has read and informed the preliminary information regarding the basic characteristics, sales price and payment method and delivery of the product subject to the contract on the website www.via-turkey.com and that it has given the required confirmation electronically. BUYER; By confirming this Preliminary Information electronically; Before the conclusion of distance contracts, the address that must be given to the BUYER by the SELLER, the basic features of the products ordered, the price of the products including taxes, payment and delivery information is also confirmed to be correct and complete.

3.2) The product subject to the contract shall be delivered to the BUYER or the person / organization at the address indicated by the BUYER within the period described in the preliminary information on the website, depending on the distance of the BUYER's settlement for each product, provided that it does not exceed the legal 30-day period.

3.3) The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

3.4) The SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

3.5) The SELLER may supply a different product of equal quality and price by informing the BUYER before the expiration of the performance obligation arising from the contract and obtaining its explicit approval.

3.6) In the event that the SELLER cannot fulfill its contractual obligations or if it is impossible to fulfill the product or service subject to the order, the SELLER notifies the consumer of this condition before the contractual performance obligation expires and returns the total price to the BUYER within a period of 10 days.

3.7) For the delivery of the product, this Preliminary Information Form must be confirmed electronically. In the event that the product price is not paid for any reason or is canceled in the bank records, the SELLER shall be deemed to be released from the obligation to deliver the product.

3.8) After the delivery of the product, if the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card belonging to the BUYER by unauthorized persons in a way not caused by the BUYER's fault, the BUYER must refund the product to the SELLER within 3 days, provided that it has been delivered to him. In this case, transportation expenses belong to the BUYER.

3.9) If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary cases such as weather opposition preventing transportation, interruption of transportation, it is obliged to notify the BUYER of the situation. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, if any, and / or to postpone the delivery period until the preventive situation disappears.  If the BUYER cancels the order, the amount paid by the BUYER shall be paid to him in cash and in lump sum within 10 days. For payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER's accounts after the return of this amount to the bank is completely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER's account by the bank.

ARTICLE 4 RIGHT OF WITHDRAWAL

BUYER; In distance contracts for the sale of goods, the product (excluding Concert and Event Tickets) may use the right of withdrawal from the contract by rejecting the product within 14 (fourteen) days from the date of delivery to him or the person / organization at the address indicated by him, without any legal and criminal liability and without any justification. In distance contracts for service provision, this period starts on the date the contract is signed. Before the expiration of the right of withdrawal period, the right of withdrawal cannot be used in service contracts where the performance of the service is started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.

In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 days and the product must not be used within the framework of the provisions of Article 5. In case this right is exercised,

a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be accompanied by the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions will not be completed if the RETURN INVOICE is not issued.)

b) Return form,

c) the products to be returned must be delivered complete and undamaged including the box, packaging, standard accessories, if any.

d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within a period of 10 days at the latest from the receipt of the withdrawal notification and to receive the goods back within 20 days.

e) in the event of a decrease in the value of the goods for a reason arising from the fault of the BUYER or if the return is deemed impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to its fault.

f) In the event that the campaign limit amount issued by the SELLER falls below the campaign limit amount due to the use of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled.

g) The shipping fee paid when sending the product returned due to the right of withdrawal back to the seller will be covered by the SELLER in domestic orders and by the BUYER in international orders.

h) The SELLER does not refund the shipping fee received from the BUYER when selling the product.

ARTICLE 5 PRODUCTS NOT TO EXERCISE THE RIGHT OF WITHDRAWAL

In accordance with the Regulation, it is not possible to return audio or video recordings, software programs and computer consumables, provided that they are prepared in accordance with the BUYER's wishes or clearly in line with his personal needs, are not convenient to be returned in terms of their nature and are in danger of deterioration or are likely to expire, and provided that the packaging has been opened by the BUYER.

In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services and where the BUYER resides are authorized until the value announced by the Ministry of Industry and Trade.

The SELLER may apply for complaints and objections to the consumer problems arbitration committee or the consumer court in the place where the goods or services are purchased or where the residence is located within the monetary limits determined by the Ministry of Industry and Trade in December each year. Information on the monetary limit is below:

To be valid as of 1/1/2012:

a) The upper monetary limit that the decisions of the consumer problems arbitration committees in paragraphs 5 and 6 of the amended Article 22 of the Law No. 4077 on the Consumer Protection Law will be binding or the lower monetary limit that will be evidence in consumer courts is 1.161,67 TL,

b) In the third paragraph of Article 5 of the Regulation on Consumer Problems Arbitration Committees published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit for the provincial arbitration committees operating in the provinces with metropolitan status to be authorized and authorized to deal with disputes is TL 3,032.65.

This Preliminary Information is provided for commercial purposes.

DISTANCE SALES CONTRACT

ARTICLE 1 - PARTIES

1.1 - SELLER

Title : Saja Grup Diş Ticaret Anonim Şirketi

Address : KAYABASHI MAH. AKZAMBAK SK. NO: 2 P BAŞAKŞEHİR/ İSTANBUL

Phone : 05362806222

Mail Address : [email protected]

1.2 - BUYER

The person who is a member of the www.via-turkey.com shopping site as a customer.

The address and contact information used while becoming a member is taken as basis.

ARTICLE 2 - SUBJECT

The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Consumer Protection and the Regulation on the Application Principles and Procedures of Distance Contracts regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the BUYER ordered electronically from the ******* website of the SELLER.

ARTICLE 3 - PRODUCT SUBJECT TO THE CONTRACT

It consists of the type, quantity, brand / model, color, quantity, sales price, payment method, information at the time of the end of the order of the Goods / Product / Service.

ARTICLE 3 - PRODUCT SUBJECT TO THE CONTRACT

It consists of the type, quantity, brand / model, color, quantity, sales price, payment method, information at the time of the end of the order of the Goods / Product / Service.

ARTICLE 4 - GENERAL PROVISIONS

4.1 The BUYER declares it has read and informed the preliminary information regarding the basic characteristics of the product subject to the contract on the website www.via-turkey.com, the sales price including all taxes and the payment method, the delivery and its costs will be borne by the BUYER, the period of delivery, and the full trade name, open address and contact information of the SELLER and that it has given the necessary confirmation electronically.

BUYER; By confirming this contract electronically, the address that must be given to the Consumer by the Seller before the conclusion of distance contracts, the basic features of the products ordered, the price of the products including taxes, payment and delivery information is also confirmed to be correct and complete.

4.2 The product subject to the contract shall be delivered to the BUYER or the person / organization at the address indicated by the BUYER or the person / organization at the address indicated by the BUYER within the period described in the preliminary information on the website, depending on the distance of the BUYER's settlement for each product, provided that it does not exceed the legal 30-day period. Any shipping fee for the delivery shown in Article 3 will be borne by the BUYER and will be reflected in the invoice for the order under the name of "Shipping Fee".

4.3 In the event that the product subject to the contract will be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the person/organization to be delivered not accepting the delivery.

4.4 The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

4.5 The SELLER is responsible for the delivery of the product subject to the contract intact, complete, in accordance with the qualifications stated in the order and with warranty documents and user manuals, if any.

4.6 The SELLER may supply a different product of equal quality and price to the BUYER before the contractual performance obligation expires, provided that it is based on a justified reason.

4.7 If the SELLER cannot fulfill its contractual obligations in the event that it becomes impossible to fulfill the product or service subject to the order, this situation is notified to the consumer before the contractual performance obligation expires and may supply the BUYER with a different product of equal quality and price.

4.8 For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid with the payment method preferred by the BUYER. If for any reason the product price is not paid or canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product.

4.9 The BUYER accepts and undertakes that the credit card information defined in the system during shopping is correct and that all legal and criminal legal responsibility arising from the use of this credit card is in itself. After the delivery of the product, in the event that the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the BUYER by unauthorized persons in a way that is not caused by the BUYER's fault, the product must be sent to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, transportation expenses belong to the BUYER. In the event that the product price is not received from the credit card for any reason or the product price is returned to the credit card if the BUYER does not send the product back, the BUYER accepts and undertakes that the product price will be transferred to the SELLER bank accounts without any notice.

4.10 If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as weather conditions that prevent transportation, interruption of transportation, it is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, if any, and / or to postpone the delivery time until the preventive situation disappears. If the BUYER cancels the order, the amount paid by the BUYER shall be paid to him in cash and in lump sum within 10 days.

4.11 Points given by the SELLER to the customer through a campaign are valid for only one purchase. These points are not refunded even if the product is returned.

In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER's accounts after the return of this amount to the bank is entirely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER's account by the bank.

ARTICLE 5 - RIGHT OF WITHDRAWAL

The BUYER has the right of withdrawal without having to show any reason within 14 days from the delivery of the product subject to the contract to him or the person / organization at the address indicated.

However, the product cannot be returned in the products specially prepared, offered for sale and / or imported products, campaign and promotional products for the BUYER for certain days such as New Year's Eve, holidays, Mother's Day; The BUYER makes his shopping by accepting these conditions.

In order to exercise the right of withdrawal, the SELLER must be notified by fax or e-mail within 14 days and the product must not be used within the framework of the provisions of Article 6. In case this right is exercised,

a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoice is issued on behalf of institutions will not be completed if the RETURN INVOICE is not issued)

b) Return form,

c) The products to be returned within the 14-day period must be delivered complete and undamaged together with the box, packaging, standard accessories, if any. The product price is returned to the BUYER within 10 days following the receipt of these documents to the SELLER.

The shipping cost of the product returned due to the right of withdrawal will be covered by the SELLER in domestic orders and by the BUYER in international orders. The SELLER does not refund the shipping fee collected from the BUYER when selling the product.

When returning the product to the SELLER, the original invoice submitted to the BUYER during the delivery of the product (in order to ensure consistency in our accounting records) must also be returned, and if the invoice is not sent to the SELLER together with the product or within 5 days from the dispatch of the product at the latest, the return transaction will not be realized and the product will be returned to the BUYER in the same way. On the invoice to be returned with the product, the phrase "return invoice" will be written and signed by the BUYER.

ARTICLE 6 - PRODUCTS NOT TO EXERCISE THE RIGHT OF WITHDRAWAL

Due to their nature; disposable products, copyable software and programs, products that deteriorate quickly or products that may expire are not accepted for return.

ARTICLE 7 - DEFAULT OF THE DEBTOR

In case of default of the BUYER, the BUYER agrees to pay the damage and loss incurred by the SELLER due to the delayed performance of the debt. In the event that the BUYER's default is caused by the SELLER's fault, the BUYER shall not be obliged to meet any damage and loss claim.

ARTICLE 8 - AUTHORIZED COURT

In the implementation of this Preliminary Information, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services and where the BUYER resides are authorized until the value announced by the Ministry of Industry and Trade.

The SELLER may apply for complaints and objections to the consumer problems arbitration committee or the consumer court in the place where the goods or services are purchased or where the residence is located within the monetary limits determined by the Ministry of Industry and Trade in December each year. Information on the monetary limit is below:

To be valid as of 28/05/2014;

a) Pursuant to Article 68 of the Law No. 6502 on the Consumer Protection Law, it is obligatory to apply to the district consumer arbitration committees for disputes with a value below two thousand Turkish Liras, to the provincial consumer arbitration committees for disputes below three thousand Turkish Liras, and to the provincial consumer arbitration committees for disputes between two thousand Turkish Liras and three thousand Turkish Liras in provinces with metropolitan status.

b) For disputes over the specified value, the application must be made to the Consumer Court, and where there is no Consumer Court, to the Civil Courts of First Instance as a Consumer Court.

This preliminary information is provided for commercial purposes.

Please Attention: Before signing the cargo report, please check whether your cargo package is damaged due to transportation. If there is any damage to your cargo package for any reason, return your cargo to the cargo officer for a report without signing any documents related to the delivery. Your new products will be sent to you immediately. In the event that the products with damaged cargo package are received, www.via-turkey.com is not responsible for the damage or lack of products inside.

15.All of these terms and conditions are subject to Turkish Law.